ASK TOAST ENTERTAINMENT Frequently Asked Questions
At Toast Entertainment, we believe the best events start with clarity and confidence. Explore our FAQs to find answers about packages, planning, setup, and everything that makes your celebration seamless.
Frequently Asked Questions about: DJ/MC Services
Tipping is also always appreciated, as an acknowledgment of good service, but never required.
We do not require vendor meals, but they are appreciated! We ask that you let your DJ know if a meal is not going to be provided so that they can make accommodations.
No. Your DJ will work straight through the event. When they need to step away to use the bathroom or eat (at appropriate times), they will have music cued and there will never be a lull.
Yes! They will MC the entire night to whatever extent you want.
Our packages are designed to be continuous, so you would need to choose a package that accommodates the number of hours you need from start to finish. We also offer “unlimited” packages to help with this cost.
That is totally fine, but there will be a relocation fee if you are wanting your DJ to cover both. It is $50 for the first 20 miles and an additional $50 for every 20 miles after that.
We have worked at thousands of events over the last ten years, and we rarely see the need for additional speakers. You can discuss the details with our concierge team and your DJ before your event and you can always add additional speakers if needed.
Our DJs would be able to adjust to the acoustics of your venue, no problem. Acoustics vary widely throughout all the different venues we frequent and our DJs often use their mixing board to adjust the audio levels during their soundcheck. This is done every time we set up for an event because the acoustics can differ at the same venue based on the number of guests, equipment and decorations, etc.
A mic stand is a $25 upgrade. We also offer lapel mics for $75.
We work with musicians all the time! We ask that they bring everything that they would need and to use us as a backup plan. There is no way we can guarantee compatibility (especially with sound quality adjustments) without a rehearsal. That being said, your DJ will do everything they can to help.
We discourage this. Usually, the bridal parties are separated into different rooms and the DJ would be playing to an empty room. Also having the DJ come extra early to an already extended workday, where they are required to be high-energy, is not ideal.
No. All of our DJs are seasoned, and with your completed online planning forms, they will be fully prepared for your wedding. If you think that a rehearsal is absolutely necessary, you can discuss those options with the concierge team.
We will travel for free within 50 miles of the center of the city (according to Google Maps). If your venue is outside of our free travel range, your travel fee will be on your itemized quote.
Your DJ will arrive 1.5 hours before the designated start time.
We will bring absolutely everything that we need, and we will use our sound equipment to ensure the quality that we guarantee.
All of our DJs are professional party hosts. They are able to read the crowd and change up the playlist to keep the energy up and the party going. Professional tip: line dances, dance floor props, and games are great ways to keep your guests on the dance floor.
Business casual by default, but we want to match the type of day that you have planned, so if you are having a country style wedding we are happy to wear our pearl snaps and blue jeans. This is a question we ask you on your DJ planning form.
All of our packages include colorful, club-style dance lights that move to the beat of the music. Your DJ will turn them on when the dance floor opens. They create a party atmosphere. You can see a video of the dance lights at toastent.com/lighting
Your DJ will need at least an 8’X8’ space within 100’ of a standard outlet. The standard setup consists of a 6-foot table with either a black or white table scrim, 2 large raised speakers, and a light tree with 4 individual dance lights. You can see examples on the DJ page: Toastent.com/DJ
Yes! The concierge team will introduce you to your DJ 1 month before the wedding and from there you will have unlimited communication with them until the big day. Until then, you can always reach a member of our concierge team with any questions.
All of our packages include the second speaker with a built-in PA system for the ceremony and/or cocktail hour. Your package would need to cover this time including any pre-ceremony music. All of our packages also include the wireless handheld mic, and you can add a lapel mic for only $75.
That is entirely up to you. On your DJ Planning Form, you will designate whether you want to allow requests or not. You can even specify exceptions (for instance, if you want to allow all of your guests to make requests, except, maybe, for your brother.)
There is nothing we can’t play. There is a custom list that you can fill out for anything that is not in our database.
Absolutely, we can mix music for you! We would have you send us the music with details of what you want. Then we will send it back to you for approval, and we can make adjustments as needed.
We will absolutely take a Spotify Playlist! Please be sure to limit your playlist to no more than 80 songs. We always recommend that our clients use our Music Request Form for a couple of reasons. It allows you to categorize your selections according to importance (“Must Play”, “Play If Possible”, and even “DO NOT PLAY”). Our forms allow you to add notes to specific songs (“dedicate to the best man”, “open the dance floor with this”, etc.). And finally, our online forms are stored in a central place that everyone can access. This is super important in case of an emergency, like if we have to deploy a backup DJ. Though this rarely happens, it would allow us to quickly gather everything needed to assist with your event.
Yes. You will have as much (or as little) say in the playlist that you would like. Our Music Request List is split up into a “must play” list, a “play if possible” list, and a “do not play” list.
Prelude (or pre-ceremony) music is background music played while your guests are arriving before your ceremony. It helps to let your guests know where to go when they arrive and creates a nice atmosphere for mingling with friends and family before the ceremony starts. Usually, that is about 30 minutes before the ceremony begins. Your package would need to include this time if you were wanting prelude music played.
We do not assign your DJ until after a booking fee is received and you are officially booked. All of our DJs are Toast-certified and trained in-house to the same 5-star standards to be able to customize the playlist and even their own style to match the vision that you have for your big day. We do understand your reservations; if you would like to have a meeting with a Toast Entertainment representative before booking, we can certainly set that up for you!
All of our DJs are very familiar with bilingual events! About 40% of our business is Latin weddings and our DJs are extremely comfortable with all of the music. You are more than welcome to request a bilingual DJ and we can check to see if there is one available for your event date. If we do have a bilingual DJ available for your date, there will be a Special Reservation fee of $200 to lock them in for your event .
All of our DJ’s are trained to customize the playlist and even their MC style to match your vision. Feel free to communicate what you are looking for in an MC and we will take that into consideration when assigning your DJ.
Polished, professional, and customizable. Our style is really based around the vision of the bride and groom. Our online planning tools are designed to allow you to help us understand that vision. We can accommodate any type of vibe you seek for your event planning!
We typically rotate through our roster of Toast-certified DJs, but you are more than welcome to make a request if you were given a referral or if one of our DJs really stood out to you in our online reviews. We charge a $200 Special Reservation Fee and we would need to confirm their availability before we added them to your contract.
That is totally fine, just always remember to re-SUBMIT any forms that you update and let your concierge team know that a change has been made.
Your forms are due 1 month before your event.
We provide backup equipment for everything, and we even have an emergency professional DJ on call, ready to go with your requested music and details!
No problem at all. We carry the industry standard of $1 million liability insurance. The concierge team would be happy to provide you or your venue with the certificate of insurance
Frequently Asked Questions about: Coordination
We typically rotate through our roster of Toast-certified coordinators, but you are more than welcome to make a request if you were given a referral or if one of our coordinators really stood out to you in our online reviews. We charge a $200 Special Reservation Fee and we would need to confirm their availability before we added them to your contract.
All of our coordinators are trained to adapt their style of service to match exactly what you are looking for. Feel free to communicate any concerns you have regarding the personality of your coordinator and we will take that into consideration when assigning them to your event.
We do not require vendor meals, but they are appreciated! We ask that you let your coordinator know if a meal is not going to be provided so that they can make accommodations.
No. Your coordinator will work straight through the event. If they need to step away to use the bathroom or eat it will be at appropriate times and you should not even notice.
Yes! We always have an emergency professional coordinator on call, ready to go with your planning forms and details!
We do not assign your coordinator until after a booking fee is received and you are officially booked. All of our coordinators are Toast-certified and trained in-house to the same 5-star standards to be able to customize their services to match the vision that you have for your big day. We do understand your reservations; if you would like to have a meeting with a Toast Entertainment representative before booking, we can certainly set that up for you!
We do not offer bios of any of our contractors because every wedding/event is so different and we emphasize that we are completely customizable and adaptable to any situation and vision. We feel like bios would be misleading and limiting.
Tipping is also always appreciated, as an acknowledgement of good service, but never required.
That is totally fine, just always remember to re-SUBMIT any forms that you update and let your concierge team know that a change has been made.
Your forms are due 1 month before your event.
No problem at all. We carry the industry standard of $1 million liability insurance. The concierge team would be happy to provide you or your venue with the certificate of insurance
Frequently Asked Questions about: Photo Booths
Tipping is also always appreciated, as an acknowledgement of good service, but never required.
We do not require vendor meals, but they are appreciated! We ask that you let your attendant know if a meal is not going to be provided so that they can make accommodations.
No. Your photo booth operator will work straight through the event. If they need to step away to use the bathroom or eat, it will be at appropriate times.
That is totally fine, just always remember to re-SUBMIT any forms that you update and let your concierge team know that a change has been made.
Your forms are due 1 month before your event.
We provide backup equipment for everything, and we even have an emergency professional DJ on call, ready to go with your requested music and details!
The guest album is a photo album designed for photo booth strips. Your guests will leave you a hard copy of their strip every time the booth is used. It makes for an awesome keepsake! It is has a beautiful leatherette appearance and includes twenty 12×12 black cardstock pages. We will also bring colorful, metallic markers for your guests to leave you notes.
Two 2”x6” photo strips print automatically for your guests, and you get unlimited prints at the event. After the event we will send you a digital gallery with all of the pictures taken. You can order prints of the strips or the individual photos straight from the gallery.
Yes, by default, we will have your names and the date at the bottom. You will have the option of letting us know exactly what you want written at the bottom. If you would like your strip customized even more (with your wedding logo, design elements, etc.) that is also an option. It is a $75 upgrade and we will connect you with our graphic designer to help you with the design.
The setup for these two options are similar. The main difference is that the Ultimate Photo Booth comes with a mounted touchscreen tablet that will run the photo booth software and trigger the camera, where the Mirror Me Booth is a full-length touchscreen mirror that is interactive with your guests.
Our packages are designed to be continuous, so you would need to choose a package that accommodates the number of hours you need from start to finish.
We offer 4 different color sequin backdrops (gold, silver, white, and blush). You would designate which color you prefer on your Photo Booth Planning Form.
Of course! We will still bring a sequin curtain, just in case. If you are wanting to use our backdrop stand, then they are about 7’ tall by 8’ feet wide and will hold up to 20 pounds of weight. Please note that the photos will keep the aspect ratio of 4”x6” and some of the backdrops will be cropped out.
It is recommended that the Photo Booth be inside if at all possible.
No problem at all. We carry the industry standard of $1 million liability insurance. The concierge team would be happy to provide you or your venue with the certificate of insurance
Please be sure that you have at least a 10’x10’ space designated for the Photo Booth within 100’ of a standard outlet.
Here is a link to the photo booth page on our website, where you can find pictures of our photo booth setup: toastent.com/photo-booth
Frequently Asked Questions about: Photography
Tipping is also always appreciated, as an acknowledgement of good service, but never required.
We do not require vendor meals, but they are appreciated! We ask that you let your photographer know if a meal is not going to be provided so that they can make accommodations.
No. Your photographer will work straight through the event. If they need to step away to use the bathroom or eat it will be at appropriate times and you should not even notice.
Yes, they can, however, please consult with the concierge team or your photographer for some professional guidance on this.
There is an additional charge for touchup/Photoshop work. Please ask the concierge team for more information.
It is industry standard to never release raw image files to protect the brand.
No, we have an in-house editing team that handles the editing for all of our galleries.
Once completed, we will send you a link to an online gallery of all edited images, and provide free online hosting for 6 months. We encourage you to download your full gallery onto multiple devices.
We do over 1,000 weddings and event a year, however, each Toast contractor is only assigned one event per day.
Our Toast-Certified photographers have years of event photography experience. With our photography services and our online planning forms, we aim to fully understand your vision for the kind of photography style that best fits you. Please check out our Online Portfolio.
We typically rotate through our roster of Toast-certified photographers, taking location and other details into consideration. You are more than welcome to make a request if one of our photographers’ galleries really stands out to you. (Please keep in mind that we have an inhouse editing team, so focus on composition when making this decision). We charge a $200 Special Reservation Fee and we would need to confirm their availability before we added them to your contract.
No, however we do offer high quality, professional printing services at an additional cost. You will have full print rights and can choose to have them printed by any company you choose.
That is totally fine, just always remember to re-SUBMIT any forms that you update and let your concierge team know that a change has been made.
Your forms are due 1 month before your event.
We provide backup equipment for everything, and we even have an emergency professional DJ on call, ready to go with your requested music and details!
No problem at all. We carry the industry standard of $1 million liability insurance. The concierge team would be happy to provide you or your venue with the certificate of insurance
Frequently Asked Questions about: Videography
We do not require vendor meals, but they are appreciated! We ask that you let your videographer know if a meal is not going to be provided so that they can make accommodations.
No. Your videographer will work straight through the event. If they need to step away to use the bathroom or eat it will be at appropriate times and you should not even notice.
Our videographers have years of experience working in the industry and will work seamlessly with other vendors to make sure that they don’t get in each other’s way with their equipment.
Ideally, we like to recommend you have your videographer start shooting 2 hours before the ceremony to capture the getting ready shots and shots of the venue before your guests arrive. Every event is so different, but we also recommend that you have your videographer stay to the end for the grand exit.
Yes! It is a $300 upgrade before your event or a $500 upgrade if added after the event. Just let your concierge team know and they will get that added to your account.
Unfortunately, we do not offer that service any longer, however, we can walk you through the steps of doing it yourself! Or other ways of watching your film on your TV.
Unfortunately, not. Adding pictures or external videos to our highlight films disrupts the workflow of our editors and affects the overall quality of our finished products.
Once completed, we will send you a link to your highlight film on Vimeo and we will ask you for your physical mailing address. The documentary film will be mailed to you on a flash drive along with the highlight film.
Toast Entertainment owns exclusive rights to all raw footage and edited films produced under its brand. However, we will grant you the right of personal use and sharing permissions. Commercial uses of your wedding videos without the written permission of Toast Entertainment is strictly prohibited.
After your wedding, we have a 6-8 week turnaround time for our editing team.
Because of copyright issues and the need to ensure that all songs used in highlight films are licensed, our editing team will be in charge of choosing the music. The main provider of our licensed songs is musicbed.com and you are free to visit the repertoire of Musicbed (https://www.musicbed.com/). You can also certainly suggest the type or the genre of music you prefer (cinematic, country, ambient, romantic, slow, upbeat, etc). We will make sure that any selected songs match your music taste and preference.
No, we have an in-house editing team that handles the editing for all of our videos.
Unfortunately, we are not offering live streaming services at this time. We would suggest mounting a cell phone or similar device and streaming it on Facebook or other social media platforms. If you have booked a Toast videographer, they will be more than happy to help set up a phone or device for the best angles and lighting, but they will not be bringing any of the equipment for it. Also, when your highlight film is ready, you will be able to share the link with your guests that were unable to attend.
4K is referring to the resolution of your video. It is exactly 3,840 by 2,160 pixels.
We do not provide full length examples as they are far too large to host online.
Absolutely! You can see some of our favorite highlight films on the videography page of our website. Also, please check out our Vimeo channel, where we post all of our highlight films.
We typically rotate through our roster of Toast-certified videographers, taking location and other details into consideration. You are more than welcome to make a request if you were given a referral or if one of our highlight films really stands out to you. (Please keep in mind that we have an in-house editing team, so focus on composition when making this decision). We charge a $200 Special Reservation Fee and we would need to confirm their availability before we added them to your contract.
That is totally fine, just always remember to re-SUBMIT any forms that you update and let your concierge team know that a change has been made.
Your forms are due 1 month before your event.
We provide backup equipment for everything, and we even have an emergency professional DJ on call, ready to go with your requested music and details!
No problem at all. We carry the industry standard of $1 million liability insurance. The concierge team would be happy to provide you or your venue with the certificate of insurance
Ready to Celebrate?
We’d love to hear about your event — and help you make it unforgettable.
